During which event correlation step did Raphael identify the cause of the network access issue?

The root cause analysis is a crucial step in the event correlation process, where the underlying reason for an issue is identified and understood. In the context of network access issues, this step involves examining the collected data, including alerts, logs, and other evidence, to determine what specifically has caused the problem. This analysis goes beyond simply observing the symptoms of an issue; it aims to unveil the fundamental factors that need to be addressed to resolve the incident effectively.

By engaging in root cause analysis, Raphael is able to pinpoint the exact source of the network access issue, which may involve analyzing system configurations, network protocols, or even external influences impacting the network. This step is essential for ensuring that any solutions implemented are not just temporary fixes but rather address the actual problem, contributing to a more stable and secure network environment moving forward.